Privacy Policy

Effective Date: 2025/01/01

1. Introduction Welcome to Tsumos! Your privacy is important to us. This Privacy Policy explains how Tsumos Inc. ("Tsumos," "we," "us," or "our") collects, uses, and protects your personal information when you use our AI-powered product management tools, including the Tsumos AI Translation Agent for Slack (the "Service").

By using our Service, you agree to the collection and use of your information as described in this Privacy Policy.

2. Information We Collect We collect the following types of information:

a. Information You Provide to Us:

  • Account information such as name, email address, and workspace details.

  • Payment and billing details when subscribing to our services.

  • Support inquiries and feedback.

b. Information We Collect Automatically:

  • Usage data, such as interactions with our Service and Slack bot.

  • Log data, including IP addresses, browser type, and access timestamps.

  • Device information used to access our Service.

c. Information from Third Parties:

  • Slack API data necessary for translation services.

  • Authentication and user data from integrated platforms (e.g., Google, Auth0, Supabase).

3. How We Use Your Information We use your information to:

  • Provide, improve, and personalize our AI translation and product management tools.

  • Process transactions and manage subscriptions.

  • Respond to customer support requests.

  • Ensure security and prevent fraud.

  • Analyze usage trends and improve the Service.

4. How We Share Your Information We do not sell your personal information. We may share it in the following cases:

  • With Third-Party Service Providers: To facilitate payment processing, authentication, and analytics.

  • With Slack: To integrate our AI translation features into your workspace.

  • For Legal Compliance: If required by law or to protect our legal rights.

5. Data Retention We retain your information as long as necessary to provide the Service and comply with legal obligations. You may request data deletion by contacting us at suraj_bhandari@tsumos.com.

6. Security Measures We implement industry-standard security measures to protect your data. However, no method of transmission or storage is 100% secure.

7. Your Rights & Choices Depending on your location, you may have rights to:

  • Access, correct, or delete your personal data.

  • Opt out of certain data processing.

  • Withdraw consent for data collection.

To exercise these rights, contact us at suraj_bhandari@tsumos.com.

8. Third-Party Links & Integrations Our Service may contain links to third-party sites. We are not responsible for their privacy practices. Please review their policies before sharing your data.

9. Changes to This Privacy Policy We may update this policy periodically. Changes will be posted on our website with an updated "Effective Date."

10. Contact Us If you have any questions about this Privacy Policy, please contact us at: Email: suraj_bhandari@tsumos.com

Thank you for trusting Tsumos!