LLM Data Residency Policy

Data Residency refers to where the data is physically stored and processed. For compliance with data privacy regulations (e.g., GDPR, CCPA), it’s crucial to specify the regions or countries where customer data is stored, processed, or accessed.

Policy Details:

• Geographical Locations of Data Centers:
  Our LLM service stores and processes customer data in geographically distributed data centers located in the following regions:

  • United States (US-East, US-West)

  • European Union (Frankfurt, Ireland)

  • Asia-Pacific (Singapore, Sydney)

• Compliance with Data Residency Laws:
  We ensure that our data residency practices comply with the applicable laws and regulations of each region. For example, for European customers, data will be stored in our EU-based data centers, ensuring compliance with GDPR’s data residency requirements.

• Data Transfers:
  If customer data is transferred across borders (e.g., from the EU to the US), we ensure that these transfers are done in compliance with the necessary legal frameworks, including the use of Standard Contractual Clauses (SCCs) or other appropriate mechanisms under GDPR or similar laws.

• User Control Over Residency:
  In some cases, customers may request that their data be stored in a specific region to comply with internal policies or regional data residency regulations. We are committed to working with customers to accommodate such requirements within our supported regions.

• Third-Party Compliance:
  Any third-party service providers or sub-processors used for LLM infrastructure (e.g., AWS, Google Cloud) also adhere to strict data residency policies. We work with providers that comply with relevant data residency regulations and certifications.